1. Data controller
The controller of personal data collected on the sovadis.com website is SOVADIS (SAS), whose registered office is at 16 rue Augustin Fresnel, 78310 Coignières, France.
Contact: servicecommercial@sovadis.com — +33 1 34 61 15 66.
2. Data collected
We collect the data you provide to us directly, in particular:
- Contact / quote request form: last name, first name, company, role, email address, phone number, and any information contained in your message.
- Newsletter: email address.
- Browsing data: IP address, browser type, pages viewed, collected where applicable through audience-measurement cookies.
3. Purposes and legal bases
Your data is processed for the following purposes:
- Responding to your contact requests and preparing quotes — legal basis: pre-contractual measures and legitimate interest.
- Managing the commercial and contractual relationship — legal basis: performance of the contract.
- Sending you our newsletter — legal basis: your consent.
- Improving the site and measuring its audience — legal basis: legitimate interest or consent (cookies).
4. Data recipients
Your data is intended for SOVADIS's authorised internal teams. It may be shared with our technical subcontractors (host, email-sending tool), who act on instruction and on behalf of SOVADIS. It is never sold to third parties.
5. Retention period
- Contact requests / prospects: 3 years from the last contact.
- Client-relationship data: duration of the relationship + 3 years (excluding accounting and legal obligations, which may extend to 10 years).
- Newsletter subscribers: until consent is withdrawn (unsubscribe).
- Cookies: 13 months maximum.
6. Your rights
In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the following rights: access, rectification, erasure, restriction, objection, portability, the right to withdraw your consent at any time, and the right to set directives regarding your data after your death.
To exercise these rights, contact us at servicecommercial@sovadis.com or by post at the registered office address. You may also lodge a complaint with the CNIL (www.cnil.fr).
7. Cookies
The site may place cookies to ensure it works properly and, where applicable, to measure its audience. Non-essential cookies are only placed with your consent. You can configure your browser at any time to refuse cookies or be notified when they are placed.
8. Security
SOVADIS implements appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure or destruction.
9. Changes
This policy may be updated at any time to reflect legal, regulatory or technical developments. The date of the last update is shown at the top of this page.